How do I create a feed with uploaded files?

Creating feeds with uploaded files (images and video) is available in our Plus plan only.


The Custom file uploads feature on Instafeed - Instagram feed lets you manually upload images or videos to your feeds, helping you create a more cohesive, brand-aligned feel. Read this guide to learn how to create and manage feeds with uploaded files on Instafeed.


Contents


Step 1 - Upload files to Instafeed

Step 2 - Create a feed with uploaded files

How to manage files


Step 1 - Upload files to Instafeed


  • To upload files to show on your feed, go to Instafeed > Files.

Instafeed menu in Shopify admin, with a red arrow pointing to the Files option.


  • Under Custom file uploads, drag and drop files into the upload box, or click Add files to select them from your device.

Screenshot of the Instafeed app user interface, showing the custom file uploads section with Add files button highlighted.


Important note: Make sure files are one of the accepted types:

  • Images: .jpg, .jpeg, .png, .gif, .webp
  • Videos: .mp4, .mov, .webm.

  • The uploaded files will appear under Uploaded files.

Instafeed Files page with Uploaded files section highlighted.


Files uploaded in Instafeed are also automatically added to your Shopify Files (Content > Files).


Step 2 - Create a feed with uploaded files


  • Go to Shopify > Apps > Instafeed
  • Under Posts to show, select Uploaded files to create a feed with uploaded files only.

To create a feed with uploaded files and Instagram content like your own posts, stories, or tagged posts, simply select the desired options from the dropdown menu.


Instafeed app page with posts to show options highlighted.


  • Click Save feed.

How to manage files


  • Go to Shopify > Apps > Instafeed > Files.

Instafeed menu in Shopify admin


On Instafeed Files, you can:


  • Delete files from the Instafeed - Instagram Feed app. To delete a file, click Delete.

Uploaded files section with delete button highlighted


⚠️ Deleting files from the Instafeed - Instagram Feed app will also delete files from Shopify Files.


  • Change the date for each file.

    • To change the date of a file, click on the file.
    • Select the new date from the calendar.
    • Click Save.

Preview and edit section showing how to change date


Posts appear on your feed in chronological order. Changing a file's date will change the order in which it appears on your feed.


  • Write a caption for each file.

    • To write a caption on a file, click on the file.
    • Write the desired description on the Caption text box.
    • Click Save.

Preview and edit section showing how to add a caption


You can include hashtags in each caption, which can then be used with the Filter by hashtags feature.



Watch a step-by-step video tutorial:


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