Common issues when connecting with Instagram

You can find a resolution to the most common issues when connecting with Instagram by clicking the links below:

1. You connected a wrong Instagram account
2. You are not logged in on Instagram
3. You get a "Your activity off Meta technologies is currently turned off." error message
4. Other issues

Issue 1 - Connected wrong Instagram account

Issue 2 - You are not logged in on Instagram

You are getting this message:

because you are not logged in on Instagram on your browser.

To solve this:

1. Login on Instagram on your browser.
2. Go to Apps > Instafeed and Connect with Instagram again.

Issue 3 - Activity off Meta technologies currently turned off

If you are getting this error message:

it means that a configuration in your Facebook account is preventing you from using Instagram apps.

To change that setting:

1. Go to this page in your personal Facebook account: https://www.facebook.com/off_facebook_activity
2. Click "Manage Future Activity"

3. Make sure “Connect future activity” is selected.

4. Keep in mind that all page admins need to have that setting on. 

Issue 4 - Other issues

If you are facing any other issues you can also try:

1. Log in directly to Instagram here: https://www.instagram.com/accounts/login/ and make sure that you use the credentials of the account that you want to connect to in Instafeed.
2. Go back to Instafeed in a different tab in your browser and hit “Connect with Instagram” again. Instagram should no longer ask you to log in and present you with a window to accept permissions to our app “Mintt Studio.”
3. Connect your account using Meta for Business. For detailed steps, check our guide here.