Common issues when connecting with Instagram
You can find a resolution to the most common issues when connecting with Instagram by clicking the links below:
- You connected the wrong Instagram account
- You are not logged in on Instagram
- You get a "Your activity off Meta technologies is currently turned off." error message
Issue 1 - Connected the wrong Instagram account
If you connected the wrong Instagram account, such as your personal account, follow the steps here.
Issue 2 - You are not logged in on Instagram
You are getting this message:
because you are not logged in on Instagram on your browser.
To solve this:
- Log in directly to Instagram here: https://www.instagram.com/accounts/login/ and make sure that you use the credentials of the account that you want to connect to in Instafeed.
- Go to Apps > Instafeed and Connect with Instagram again.
Issue 3 - Activity off Meta technologies currently turned off
If you are getting this error message:
{"error_type": "OAuthException", "code": 400, "error_message": "Your activity off Meta technologies is currently turned off."}
it means that a configuration in your Facebook account is preventing you from using Instagram apps.
To change that setting:
- Go to this page in your personal Facebook account: https://www.facebook.com/off_facebook_activity
- Click "Manage Future Activity"
- Make sure “Connect future activity” is selected.
- Keep in mind that all page admins need to have that setting on.
Workaround
If you are facing any other issues you can also try to connect your account using Meta for Business.
For detailed steps, check our guide here.